When you visit www.vitalengine.com, use our applications, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide you electronically satisfy any legal requirements that such communications be in writing.
There are various types of data collected by and/or stored on the VitalEngine servers by the VitalEngine Apps:
- Name, email address, user ID, physical address, and telephone number is collected and stored.
- In-app messages, text messages, photos, videos, voice and sound recordings and other audio files are stored.
- Files and documents uploaded by the user, calendar events, contacts, other app performance data, device or other IDs are stored.
Our applications utilize secure connections and data cannot be deleted.
Copyright and Trademarks
VitalEngine is the registered trademark of Abel Healthcare Enterprises, and the website contains our copyrighted and protected material. Some material on the website is from copyrighted sources of the respective copyright claimants. Users of this material are solely responsible for compliance with any copyright restrictions and are referred to the copyright notices appearing in the original sources, all of which are hereby incorporated by reference.
The trademarks, service marks, trade names, trade dress, patents and copyrights featured on this site, including VitalEngine, are owned by Abel Healthcare Enterprises in the United States. The trademarks, service marks, trade names, trade dress and products featured on this site are protected by laws in the United States and internationally. All other trademarks not owned by Abel Healthcare Enterprises or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Abel Healthcare Enterprises or its subsidiaries. This site is the copyrighted property of Abel Healthcare Enterprises and/or its various third-party providers and distributors, and is protected by U.S. Copyright laws and other laws including international treaties. Third party providers and distributors own some of the content found on this site. Abel Healthcare Providers is not responsible for the privacy practices of third parties. We recommend that you review the privacy and security policies of such third parties should you so desire. You may download content only for your personal use for noncommercial purposes, but no modification or further reproduction of the content is permitted. The content may otherwise not be copied, disseminated, or used in any other way. If you violate any of these Conditions of Use, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content. No portion of this site, including but not limited to any VitalEngine channel, structure, text, graphics, designs, algorithms, object code, source code, creative concepts or results, may be reverse-engineered, disassembled, de-compiled, reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Able Healthcare Enterprises except to identify the products or services of the company or to reproduce limited excerpts of the data for personal use only, provided that each such copy contains the following copyright notice: Copyright © 2015-2022, VitalEngine. All rights reserved.
License and Site Access
VitalEngine grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with tools provided by VitalEngine or with the express written consent of Abel Healthcare Enterprises. This license does not include any resale or commercial use of this site or its contents; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another party; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Abel Healthcare Enterprises. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of VitalEngine, third party providers or our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing VitalEngine name or trademarks without the express written consent of Abel Healthcare Enterprises. Any unauthorized use terminates the permission or license granted by VitalEngine. You are granted a limited, revocable, and nonexclusive right to create a hyperlink solely to the home page of VitalEngine, so long as the link does not portray VitalEngine, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any VitalEngine logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site and/or apps, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Abel Healthcare Enterprises and its affiliates reserve the right to refuse service, terminate accounts, or remove or edit content in their sole discretion.
In addition, we may automatically gather general statistical information about our Web site and users, such as IP addresses, browsers, pages viewed, number of visitors and, possibly in the future, goods and services purchased/used, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our site so we can improve our site. We may provide this statistical information to third parties, but when we do so we do not provide personally identifying information without your permission. We do not sell or rent or share personally identifying information collected during your use of our Web site without your permission. We collect and store your profile in order for you to manage your health.
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information Your account information and profile are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place where others may have access to it. Whenever you voluntarily disclose personal information online – for example on message boards, through e-mail or in chat areas – that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. Access to our database is protected by physical security, with access limited to few personnel. Our database IP is only accessible through our application and not visible over the Internet.
You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.
Individuals eligible to enroll in VitalEngine:
- Adult individuals (aged 18 years or older) requesting access to an account for themselves
- Adult individuals requesting access to an account for a minor child (under the age of 13 years) for whom they are the parent or guardian
- Adult individuals who are the parent or Guardian of a minor child aged 13–17 years together with the minor child aged 13–17 years who mutually agree and request joint access; to the minor child’s aged 13–17 years VitalEngine account
- Adult individuals who are the parent or Guardian of a minor child aged 13–17 years whose teen has a medical condition, determined by the teen’s provider, that prevents the teen from participating in making VitalEngine access decisions
- Adult individuals who are requesting access to an account for an individual for whom they are the Conservator
- Adult individuals with Full Access to their own VitalEngine account may grant another adult individual Delegate Access to their VitalEngine account.
- Emancipated minors are required to present legal documentation of the emancipation to be reviewed by the Security Compliance Officer before granting access as an adult individual.
- Minors (under the age of 18 years) are not eligible for self-enrollment
- Individuals who are incapable or lack the capacity to give consent for access are not eligible for an account
- Participation in VitalEngine may be withheld, denied, or terminated, and a VitalEngine account may be deactivated, with respect to any patient’s information at any time at the sole discretion of VitalEngine
- Upon notification that a VitalEngine user is deceased, the VitalEngine account is suspended automatically.
Reviews, Comments, Communications, Forums, and other Content
Dislaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY ABEL HEALTHCARE ENTERPRISES ON AN “AS IS” AND “AS AVAILABLE” BASIS. ABEL HEALTHCARE ENTERPRISES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ABEL HEALTHCARE ENTERPRISES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ABEL HEALTHCARE ENTERPRISES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM ABEL HEALTHCARE ENTERPRISES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ABEL HEALTHCARE ENTERPRISES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. ABEL HEALTHCARE ENTERPRISES INDIVIDUALLY AND COLLECTIVELY, AND ANY OF THEIR WEBSITE PROPERTIES (“SITE”) DO NOT RENDER MEDICAL ADVICE. SITE CONTENT IS NOT INTENDED IN ANY WAY TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE FROM YOUR HEALTH CARE TEAM. ALL CONTENT IS GENERAL IN NATURE, IS PRESENTED IN SUMMARY FORM, AND IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY TO IMPROVE YOUR COLLABORATION WITH YOUR HEALTH CARE TEAM. THIS WEBSITE IS NOT INTENDED FOR USE IN THE DIAGNOSIS OF DISEASE OR OTHER CONDITIONS, OR IN THE CURE, MITIGATION, TREATMENT, OR PREVENTION OF DISEASE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL FOR YOUR QUESTIONS CONCERNING A MEDICAL OR CLINICAL CONDITION, DECISIONS, GUIDELINES, MANAGEMENT OR TREATMENT. DO NOT RELY ON CONTENT, GUIDELINES, PRODUCTS OR ANY OTHER SERVICE OFFERED BY OR THROUGH VitalEngine OR THE SITE FOR MEDICAL OR CLINICAL DECISIONS, DIAGNOSIS, MANAGEMENT OR TREATMENT. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THIS SITE.
Because we are not involved in the rendering of medical advice, in the event that you have a dispute with any individual and/or entity that arises out of your use of VitalEngine, you release VitalEngine (and our officers, directors, agents, subsidiaries and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
We do not control the information provided by other users that is made available through our system. You may find another user’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution, common sense, and practice safe trading when using our site. Please note that there are also risks of dealing with underage persons or people acting under false pretense. Additionally, there may also be risks dealing with international trade and foreign nationals.
Modification and Severability
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. Any changes to our policies will be communicated through our web site at least in advance of its effective date. Information collected before changes are made will be secured according to the previous policies. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
This site and application does not have any advertisements associated with it.
COVID-19 Contact Tracing and Status Apps
This application does not contain COVID-19 contract tracing.
This Agreement shall be governed in all respects by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents. We do not guarantee continuous, uninterrupted, or secure access to our services, and operation of our site may be interfered with by numerous factors outside of our control. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by Able Healthcare Enterprises, in our sole discretion, to a third party in the event of a merger or acquisition. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The United States controls the export of products and information from US companies abroad across the Internet. You are responsible for compliance with all federal and local laws regarding the import, export, or re-export of the Contents of this site (all forms of intellectual property, including Software). Sections on Release, License, Liability, Limit, and Indemnity shall survive any termination or expiration of this Agreement.
This site is/does:
- Hosted on Amazon Web Service
- Meet HIPAA compliance standards with data encrypted at rest and in transit
- Backend built with Java Spring Boot for Scalability and reliability
- Support IPSec VPN tunnel for data exchange with facilities
- Front end built with HTML5/JS6/Angular JS for security and scalability