Access medical images and records immediately.
Eliminate redundant tests and imaging.
Improve communication with referrals.
Work with ease on a user-friendly interface.
Expand your referral network.
Confer securely with colleagues in real-time.
Access from any smartphone, laptop, and computer.
Empower patients to be more active in their care.
Protect patient data with HIPAA-compliant connection.
Enjoy an easier telemedicine experience.
Increase administrative and staff efficiency.
Connect with your team via text, voice, email, or video.
Benefits

What Can VitalEngine Do For You?

Specialists

  • Grow market share by building digital referral networks.
  • Lower the barrier to referrals.
  • Strengthen existing and create new referral relationships.
  • Streamline workflow to increase speed and quality of care for patients.
  • Improve patient efficiency and satisfaction.
  • Allow ongoing engagement with patients and their families.
  • Expand your reach with the easy-to-use Telemedicine feature.

Administrators

  • Decrease leakage from your healthcare system.
  • Lower the barriers to referrals.
  • Grow market share with expanded referral networks. Improve physician efficiency and satisfaction.
  • Fill in workflow gaps from existing EMR.
  • Increase the pace of patient flow through your system.
  • Expand patient engagement.

Referring Physicians

  • Easily refer to specialists across a multitude of service lines.
  • Confer quickly with other physicians via secure text.
  • Follow the status of your patient’s care, even while they’re receiving treatment with a specialist.
  • Be confident in knowing that your patient will return to you for care and you’ll be informed of their course of treatment with the specialist.

Patients

  • Organize important medical images for quick retrieval, when needed.
  • Easily store and retrieve physician contact information.
  • Share health information with family members or caregivers.
  • Grant access to your health information and images to providers with a shared link.
  • Keep track of your medical history and prescription information.
Features

Finally, There’s a Smarter Way for Healthcare to Communicate.

VitalEngine is Unlike Any Software You've Ever Seen.

VitalEngine is browser and app-based, accessible from any computer, tablet, or smartphone. The software eliminates multiple software logins, delivering a suite of innovative tools from one platform. Information arrives in real-time for immediate access.

For easy use, this first-of-its-kind platform has an intuitive interface. Graphics and functionality offer at-a-glance comprehension, understandable by even the most non-technical person.

Referral Manager:

Get the Right Information to the Right People at the Right Time.

Difficulties with information exchange or disparate systems can disrupt the referral process. Referral Manager bridges these gaps, streamlining collaboration. The result is a smooth transition from referring physician to specialist and back to referring physician, producing more effective patient care. The key to this process lies in two functions unique to our platform: Network Builder and Image Exchange.

VitalEngine resolves communication issues between Primary Care and referred physicians, improving the quality and speed of patient care.

Specialists: While 69% of PCPs reported sending notification of a patient’s history and reason for consultation to specialists, only 35% of specialists said they received such notification.

Primary care physicians: While 80% of specialists said they send consultation results to the referring PCP, only 62% of PCPs said they received such information.

Source: JAMA Internal Medicine

Image Exchange:

Share Medical Images with a Secure, HIPAA-Compliant Connection.

Accessible to all healthcare providers, our cloud-based platform bridges the communication gap between differing systems. Patient care can proceed without interruptions caused by missing information. Securely transmit medical records, Dicom images, and patient notes with a HIPAA-compliant connection. Data can be shared within minutes, replacing slow or outdated sharing of patient data such as fax, phone calls, or mail.

Network Builder:

Foster Stronger Relationships with Collaborative Partners.

VitalEngine empowers you to build an electronic referral network of physicians, clinics, hospitals, labs, imaging facilities, and more. Communicate with your network in real-time. Exchange patient information, including medical images and records, securely via HIPAA-compliant transmissions.

For Referring physicians: Send a patient’s complete medical history, including images, with the referral. Follow your patient’s journey with the specialist, accessing proposed treatment options, planned testing or procedures, and pertinent clinical findings.

For Specialists: VitalEngine can be a valuable resource to build your referral base. Stay connected with your network to generate more referrals.

The VitalEngine Network

VitalEngine operates as a hub and spoke model. Large hospital systems operate as central hubs, with spokes linking to outlying clinics and practices. Every VitalEngine user can build their own referral network.

VChat & VMail:

Confer Quickly and Securely HIPAA-Compliant.

Internet-based text and email services are efficient ways to communicate. When discussing patient care, however, they are not HIPAA-compliant. Both are also vulnerable to data breaches, if without proper encryption. VChat and VMail give you the freedom to securely share sensitive patient data by smartphone, tablet, or computer. Communication from our platform meets HIPAA requirements and cloud software security standards.

VDrive:

Store Files in the Cloud, Access Anywhere, Anytime.

Archive images and information on your VitalEngine account to VDrive, our cloud-based storage solution. Access easily from your smartphone, tablet, or computer.

VFax:

Receive Faxed Information Without a Fax Machine.

Our integrated fax server provides secure electronic transmission from providers who fax patient data. Information received is stored until needed.

Procedures:

Simplify Documentation with a Digital Log.

Proper documentation is essential to patient care. Set up references for complex treatment plans. Medical residents can use it to meet documentation requirements.

VitalPACS:

Access and Store Every Image from Every Patient.

A copy of every Dicom image uploaded to our system is stored in our cloud-based PACs system. Specific files are quickly found with the query function. Physicians and clinics can push images directly to their PACS system with a VPN connection to VitalEngine.

Whiteboards:

Communicate Visually with a Familiar Tool.

Digital whiteboards can improve efficiency, organization, and collaboration. All members of a team can access the boards. Create one to coordinate care , educate staff, or track the steps of complex procedures. You can create as many whiteboards as you need.

Telemedicine:

Make Virtual Visits Easier for Physicians and Patients.

VitalEngine creates a more intuitive telemedicine experience with the “virtual” office.

  • Physicians navigate a virtual hallway with doors holding patients’ charts and images.
  • Text notifications alert patients of the upcoming visit. To access, patients simply click a link to connect with the virtual waiting room. No download is needed.
  • Before the physician’s virtual arrival, staff can check necessary details.
  • Once all participants are in the room, the doctor and patient can see each other on-screen to discuss and review images together.

Charts:

Share Medical Records with Patients Who Request Them.

Giving patients access to personal healthcare information encourages them to take a more active role in their care. Using Charts, providers can grant patients direct access to their medical records. You can set this feature to sync automatically to the patient’s sharable file. Or information can be added manually, allowing you to be more selective with what is shared.

Patient App:

Empower Your Patients to Take Charge of Their Health.

VitalEngine for Patients enables individuals to store health information on their smartphones for their own care or loved ones. This capability fosters better communication with healthcare providers and greater awareness of their health in general.

  • Images and medical records can be sent directly to the app from physicians and clinics.
  • Medical history with dates and details ensures accuracy, rather than relying on memory.
  • Contact information for all physicians on a patient’s care team is easily located.
  • Referral Manager

    Referral Manager:

    Get the Right Information to the Right People at the Right Time.

    Difficulties with information exchange or disparate systems can disrupt the referral process. Referral Manager bridges these gaps, streamlining collaboration. The result is a smooth transition from referring physician to specialist and back to referring physician, producing more effective patient care. The key to this process lies in two functions unique to our platform: Network Builder and Image Exchange.

    VitalEngine resolves communication issues between Primary Care and referred physicians, improving the quality and speed of patient care.

    Specialists: While 69% of PCPs reported sending notification of a patient’s history and reason for consultation to specialists, only 35% of specialists said they received such notification.

    Primary care physicians: While 80% of specialists said they send consultation results to the referring PCP, only 62% of PCPs said they received such information.

    Source: JAMA Internal Medicine

  • Image Exchange

    Image Exchange:

    Share Medical Images with a Secure, HIPAA-Compliant Connection.

    Accessible to all healthcare providers, our cloud-based platform bridges the communication gap between differing systems. Patient care can proceed without interruptions caused by missing information. Securely transmit medical records, Dicom images, and patient notes with a HIPAA-compliant connection. Data can be shared within minutes, replacing slow or outdated sharing of patient data such as fax, phone calls, or mail.

  • Network Builder

    Network Builder:

    Foster Stronger Relationships with Collaborative Partners.

    VitalEngine empowers you to build an electronic referral network of physicians, clinics, hospitals, labs, imaging facilities, and more. Communicate with your network in real-time. Exchange patient information, including medical images and records, securely via HIPAA-compliant transmissions.

    For Referring physicians: Send a patient’s complete medical history, including images, with the referral. Follow your patient’s journey with the specialist, accessing proposed treatment options, planned testing or procedures, and pertinent clinical findings.

    For Specialists: VitalEngine can be a valuable resource to build your referral base. Stay connected with your network to generate more referrals.

    The VitalEngine Network

    VitalEngine operates as a hub and spoke model. Large hospital systems operate as central hubs, with spokes linking to outlying clinics and practices. Every VitalEngine user can build their own referral network.

  • VChat & VMail

    VChat & VMail:

    Confer Quickly and Securely HIPAA-Compliant.

    Internet-based text and email services are efficient ways to communicate. When discussing patient care, however, they are not HIPAA-compliant. Both are also vulnerable to data breaches, if without proper encryption. VChat and VMail give you the freedom to securely share sensitive patient data by smartphone, tablet, or computer. Communication from our platform meets HIPAA requirements and cloud software security standards.

  • VDrive

    VDrive:

    Store Files in the Cloud, Access Anywhere, Anytime.

    Archive images and information on your VitalEngine account to VDrive, our cloud-based storage solution. Access easily from your smartphone, tablet, or computer.

  • VFax

    VFax:

    Receive Faxed Information Without a Fax Machine.

    Our integrated fax server provides secure electronic transmission from providers who fax patient data. Information received is stored until needed.

  • Procedures

    Procedures:

    Simplify Documentation with a Digital Log.

    Proper documentation is essential to patient care. Set up references for complex treatment plans. Medical residents can use it to meet documentation requirements.

  • VitalPACS

    VitalPACS:

    Access and Store Every Image from Every Patient.

    A copy of every Dicom image uploaded to our system is stored in our cloud-based PACs system. Specific files are quickly found with the query function. Physicians and clinics can push images directly to their PACS system with a VPN connection to VitalEngine.

  • Whiteboards

    Whiteboards:

    Communicate Visually with a Familiar Tool.

    Digital whiteboards can improve efficiency, organization, and collaboration. All members of a team can access the boards. Create one to coordinate care , educate staff, or track the steps of complex procedures. You can create as many whiteboards as you need.

  • Telemedicine

    Telemedicine:

    Make Virtual Visits Easier for Physicians and Patients.

    VitalEngine creates a more intuitive telemedicine experience with the “virtual” office.

    • Physicians navigate a virtual hallway with doors holding patients’ charts and images.
    • Text notifications alert patients of the upcoming visit. To access, patients simply click a link to connect with the virtual waiting room. No download is needed.
    • Before the physician’s virtual arrival, staff can check necessary details.
    • Once all participants are in the room, the doctor and patient can see each other on-screen to discuss and review images together.
  • Charts

    Charts:

    Share Medical Records with Patients Who Request Them.

    Giving patients access to personal healthcare information encourages them to take a more active role in their care. Using Charts, providers can grant patients direct access to their medical records. You can set this feature to sync automatically to the patient’s sharable file. Or information can be added manually, allowing you to be more selective with what is shared.

  • Patient App

    Patient App:

    Empower Your Patients to Take Charge of Their Health.

    VitalEngine for Patients enables individuals to store health information on their smartphones for their own care or loved ones. This capability fosters better communication with healthcare providers and greater awareness of their health in general.

    • Images and medical records can be sent directly to the app from physicians and clinics.
    • Medical history with dates and details ensures accuracy, rather than relying on memory.
    • Contact information for all physicians on a patient’s care team is easily located.
Security

Comprehensive Security Practices Keep Your Data Safe.

VitalEngine is compliant with the HIPAA Standards for Privacy, Electronic Transactions, and Security (including the HITECH Act and the Omnibus Rule of 2013).
Further Details Upon Request

Policies, processes, and procedures have been implemented to comply with Federal and State information security laws, regulations, and rules and to monitor ongoing compliance efforts required by law or requested by customers.

Risk assessments are ongoing, resulting in updates to policies and procedures as processes change. Third-party service providers must comply with VitalEngine’s policies and procedures or follow stricter regulations.

Built with trusted, powerful platforms

  • Hosted on Amazon Web Services
  • Hardened, secure Linux-based environment running on top of optimized Amazon Web Services Hardware
  • Backend built with Java Spring Boot for scalability and reliability
  • Frontend built with HTML5/JS6/
  • AngularJS for security and scalability

Protected with layers of encryption

  • Encryption of network traffic between nodes
  • Encrypted data volumes for storing database files and application logs
  • Supports IPSec VPN tunnel for data exchange with facilities
  • Intrusion detection system with automatic lockout of nefarious activity and frequent scans of the filesystem for malware and rootkits
  • Covered by Business Associate
  • Agreement and Breach Insurance

Engineered for reliable performance

  • Redundant, 24/7 monitoring of uptime and resource availability
  • Automated database backups with rotation policies; disaster recovery process for production environments
  • DevOps team handles security patches, performance tuning, and provides advisory services with technical support for critical issues available 24/7
  • Restrictive access controls and persistent, extensible audit trail
  • Supports IPSec VPN tunnel for data exchange with facilities
Users & Reviews

VitalEngine is Transforming
Healthcare Communication.

Here’s What Our Users Say:

VitalEngine makes it easier to transfer patient information, not just the medical records but images as well. We’ve had to wait more than a month for C.D.s to arrive in the mail. Not all hospital systems “talk” to each other, but VitalEngine makes setting up referrals flawless.

- Carolyn Chaffin, Carolyn Chaffin, R.N., Jackson Hospital Montgomery

VitalEngine will greatly facilitate our ability to render efficient care for our patients and interact with their other care providers.

- Dr. Spencer Liles, Dr. Spencer Liles, Surgical Oncology, CMIO, USA Health

I love VitalEngine! It has changed our approach to medicine, supporting true collaboration among physicians and staff. We manage patients from referring physicians and hospitals, so it brings everyone together in one central place to share images, reports, documents, and conversations.

- Amanda Counts, Cardiology Nurse, Shelby Baptist Medical Center

The VitalEngine platform fills the gaps and smoothes the bumps in exchanging information between referring physicians and tertiary care providers. When information exchange is more accurate and efficient, the quality and timeliness of patient care increase.

- Dr. John Hunter, Dr. John Hunter, Colorectal Surgeon at USA Health

Learning the software and internet modifications to offer telehealth was challenging. Doxy.me and Zoom were not the right fit. The aptly named “VitalEngine” software will indeed power our practice to the next level. Initiation of the program was fast and easy, superior to all previous technology attempts. We are excited to build our services utilizing VitalEngine.

- Eric Tyler, M.D., Eric Tyler, M.D., CEO, Pediatric Associates, Alexander City, Alabama

VitalEngine is the best way to get any patient’s entire care team on the same page. It is a passport for physicians to access critical comprehensive information in a patient’s medical record that typically isn’t readily available.

- Angela Metcalf, Angela Metcalf, Nurse and Valve Coordinator at Shelby Baptist Medical Center

VitalEngine has been a game-changer for enabling the very best in patient care in rural communities. The ability to send information immediately allows for real-time decisions and appropriate utilization of resources. Ultimately, for all specialists serving rural areas, this matches to serve the communities the very best we can.

- Greg Price, Greg Price, Cardiologist, Andalusia Health

Vital Engine is a remarkable technology that allows the very best care for our patients. The ability to exchange information and receive expert opinions in real-time has removed many of the roadblocks in getting the higher levels of care or opinions often needed in critical situations.

- Dr. Raymond Fernandez, Dr. Raymond Fernandez, Cardiologist, Marshall Medical Center